Seeing Faces Makes All the Difference
Phone calls are great, but seeing your grandchildren's faces, watching them show you their artwork, or joining a family dinner from across the country — that's what video calling offers.
Which App Should You Use?
| App | Best For | Device |
|---|---|---|
| FaceTime | iPhone/iPad users calling other Apple users | iPhone, iPad, Mac |
| Zoom | Group calls with multiple family members | Any device |
| Google Meet | Android users or Google account holders | Any device |
| WhatsApp Video | International calls (free) | Any smartphone |
The simplest rule: Use whatever your family already uses.
Getting Started with FaceTime (iPhone/iPad)
- Open the FaceTime app (green icon with white camera)
- Tap the "+" button
- Type the person's name or phone number
- Tap the green "Video" button
- Wait for them to answer — you'll see their face appear
Getting Started with Zoom
- Someone sends you a link (by email or text)
- Click the link
- Tap "Join with Video"
- Tap "Join with Audio" (or "Call using Internet Audio")
- You're in!
Tips for Better Video Calls
- Lighting — Face a window so light is on your face (not behind you)
- Camera angle — Hold your device at eye level, not below your chin
- Background — A tidy, well-lit room looks best
- Audio — Speak at normal volume; the microphone is sensitive
- Practice — Call a patient family member first to test everything
Common Problems and Solutions
| Problem | Solution |
|---|---|
| They can't see me | Check if camera is covered; tap the camera icon to turn it on |
| They can't hear me | Check if you're muted; tap the microphone icon |
| I can't hear them | Turn up your device volume; check if their mic is on |
| Video is blurry | Move to an area with better WiFi signal |
Want hands-on help setting up video calling? [Book a session with Carl](/services) — we'll practice together until you're confident.